Frequently Asked Questions

Click on the questions below for answers to our more Frequently Asked Questions. If you still have questions, feel free to send us a message from our Contact page!

  • Who is eligible for hospice?

    Hospice offers services to patients who have a terminal illness with a limited life expectancy and whose physician has determined the goal of treatment is palliative care (treating symptoms) versus curative care (treating disease). Hospice patients do not have to be homebound, yet patients must be aware of their condition and reside within the Hospice service area. No patient will be denied Hospice care because of race, color, creed, age, national origin, gender, handicap, religion, genetic makeup, marital status, diagnosis, sexual preference, or because of an inability to pay for Hospice services.

    Admission Criteria

    To be admitted to the Hospice program, a patient must meet certain established criteria: Patient and/or family must understand the nature of Hospice care and be informed of his/her diagnosis and prognosis. The attending physician must approve Hospice care for the patient and the patient must have a short prognosis. The patient must also reside within the Hospice service area.

    Admission Process

    Hospice usually admits patients within 24 hours after receiving the initial referral and physician's approval. Most often admissions occur on the same day a referral is made. The Hospice Admission Staff and other members of the Hospice Team are available to offer assistance and answer questions. Upon admission, a Hospice Nurse will arrange an in-home visit to discuss the patient’s individual needs and how Hospice services can help.
    Who is eligible for hospice?
  • Why choose hospice?

    In a recent survey, 99% of caregivers who responded said they would recommend Physician’s Choice Hospice to others.  Here’s why: Our individualized, patient and family-centered care is based on the principles of comfort, dignity and choice.

    Our hospice all make house calls and are accessible 24 hours a day, 7 days a week. Patients can receive professional medical, emotional, and spiritual support in the familiar comfort of their homes whenever they need it.

    Hospice promises confidential comfort and care, compassion and counseling when it’s needed most and where patients most want to be; whether it is in a long-term care facility, an in-patient residence or at home.

    Hospice promises to affirm the power of choice and preserve a quality of life in every way possible.

    Hospice promises to address the physical, emotional and spiritual needs of patients and their families, with a deep respect for the patient’s wishes at the heart of it all. Hospice promises to be there, to help and to care.

    In its earliest origins, Hospice means a place of shelter for travelers on a difficult journey. For patients, families and friends faced with a terminal illness, Hospice means a place to turn and a team of people to be by your side. Often, people think of home care when they think of Hospice, and in many ways it is that, and more. Hospice is an innovation in care built upon the concept of individual choice. One of the choices Hospice provides is the ability for a patient with a life-limiting illness to stay at home surrounded by family and friends. Hospice brings together a team of specially trained professionals and volunteers who work with the patient’s doctor to provide a plan of care woven with the dignity of choice and power of love. Making no attempt to hasten or delay death, Hospice focuses on controlling the patient’s pain and symptoms, while helping family and friends cope with the stress and emotions illness can bring.

    Why choose hospice?
  • How does hospice work?

    Let's examine what Hospice does and who it helps. Hospice provides emotional, physical and spiritual support for patients, family and friends faced with a life-limiting or terminal illness. Hospice services most often enable a patient to be at home or in an inpatient facility surrounded by family and friends.

    How Hospice Can Help: Four Levels of Care

    Routine Home Care

    Routine Home Care is provided in the residential setting, usually a patient’s home or a long-term care facility, though care could be provided in a group home or any other residential setting. Hospice services are provided on an intermittent basis according to the needs, frequency and intensity identified in the Plan of Care.

    Inpatient Care

    Inpatient Care designed for short-term, acute needs is provided in an inpatient unit, hospital or skilled nursing facility when a patient’s symptoms cannot be managed in the residential setting with the “routine home care” level of care.

    Respite Care

    Respite Care provides short-term relief to a patient’s primary caregivers by transferring the patient to a Hospice inpatient unit, hospital or skilled facility for up to five days.

    Continuous Care

    Continuous Care is provided in a residential setting when the patient is in crisis and symptoms cannot be managed with the “routine home care” level of care. This level of continuous care may be initiated to prevent transfer to an inpatient setting.
    How does hospice work?
  • Who pays for hospice?

    When Hospice is on your side, you’re never alone, and you don’t have to shoulder the financial burden yourself either. Financial coverage is available through the Hospice Medicare Benefit or private insurance companies. Patients who qualify and are approved for Oklahoma ADvantage may have their care covered under this benefit. Veteran Administration benefits may cover hospice services. Uninsured patients are provided comprehensive Hospice services by Physician’s Choice Hospice without discrimination.

    Private Insurance Benefits

    Many private insurance companies and HMOs provide coverage for Hospice services. Most Insurance companies provide a hospice benefit. Hospice charges no co-payments or deductibles and bills Medicare directly for everything that is covered under the Medicare Hospice Benefit. Physician’s Choice Hospice is a preferred provider for most HMOs and insurance companies in Oklahoma.

    Medicare Benefits

    Hospice is available as a benefit under Medicare (Part A). Medicare beneficiaries who choose Hospice care receive non-curative medical support and psychosocial services to help cope with both the symptoms of the terminal disease as well as the emotional and spiritual struggles of end-of-life issues. Patients entitled to benefits under Medicare Part A can choose Hospice care when they meet the Hospice admission criteria; basically, when the patient’s doctor and the Hospice Medical Director certify the patient prognosis is limited to months, not years. Medical needs unrelated to the Hospice diagnosis are covered under Standard Medicare Benefits. The Hospice Benefit covers all fees for the services, plus the cost of all medications, medical equipment, ancillary therapies and supplies related to the symptom management of the Hospice condition.
    Who pays for hospice?
  • What are covered services?

    All reasonable and necessary medical support services for the management of a terminal illness are covered including:
    • Physician Services provided by the Hospice Medical Director
    • Certified Nurse Aide Services
    • Medical Social Services
    • Volunteer Services
    • Counseling Services
    • Medical Supplies & Equipment
    • Short-Term Inpatient Care
    • Physical, Occupational, Speech, & Respiratory Therapy
    • Homemaker Services
    • Spiritual Support Services
    • Bereavement Support Services
    • Medications For Pain/Symptom Mgmt.
    • Nursing Services
    • Respite Care for Caregivers
    What are covered services?